Black Week Sale: - 10 % discount with the code "BLACK2023"
24 months warranty
Free delivery to Austria and Germany

FAQ's

Find answers to frequently asked questions here.
Watch winder for 4 watches
General information
Why do I need a watch winder?
If you do not wear your special watch every day, or if you change between different models, we recommend that you use a watch winder. This is the only way to ensure that the accuracy of the movement is maintained over time and that the grease in the movement does not harden and require constant complicated readjustment.
What happens if my watch is not moved?
If your automatic watch is not sufficiently moved by a watch winder or by wearing it all the time, it will stop at some point. It will be necessary to reset the often complicated functions. It can also cause the grease used in the movement to harden.
Can my watch be overwound?
No, because the mechanism of an automatic watch usually has a built-in protection against overwinding. When the spring in the movement is fully wound, the gears disengage from the spring to prevent overwinding. In addition, many watchmakers also incorporate a manual feedback. As the tension on the spring increases, so does the resistance to rotation. Just as we know it from classic manual winding watches.
How can I find out if the watch winder is suitable for my watch?
Paul Design watch winders are compatible with all watch brands.
Here is a link with the rotation numbers of the most popular watch brands >>
How to use
How do I use the watch winder correctly?
Paul Design watch winders are very easy to use and are compatible with all watch brands. In addition, each watch holder in the winder can be controlled individually. The settings are made via the control unit (touch screen or remote control depending on the model).

Automatic movements are often wound on both sides at approximately 650 to 900 revolutions. Among experts, this value is referred to as RPD (Revolutions Per Day) or TPT (Turns Per Day).
Here is a link with the rotation numbers of the most popular watch brands >>
Will my watch winder also work without a power cord?
This depends on the Paul Design model you have chosen. Whether a watch winder works with a battery or a mains adapter is indicated on the product page in the “Technical details” section.
How can I find out how many revolutions my watch needs?
Watch manufacturers provide lists where you can find out exactly how many turns your watch requires. We have also compiled a list with the required number of revolutions of the most popular watch brands here. However, you are also welcome to consult our experts. We are always at your disposal if you do not know the exact number of revolutions.
Here is a link with the rotation numbers of the most popular watch brands >>
How long will de batteries last?
The batteries should last approximately 300 days in normal use.
Shipping
Which countries do you ship to?
Paul Design watch winders are available worldwide. We are the official distributor for the EU. If you would like us to deliver to other countries, please contact us and we will provide you with the relevant contacts.
What is the delivery time?
Orders are usually packed and dispatched within 24 hours, or 48 hours in peak periods. Delivery is made by DPD, please check their delivery times. Once dispatched, you will receive a tracking number which will allow you to see the current location of your parcel.
What are the shipping costs?
When you order from our online shop, we deliver your watch winder free of shipping costs to Austria and Germany.
Here you will find a list of shipping costs to other countries >>
Payment
How can I pay?
In our online shop we offer several payment options. You can pay by prepayment, Paypal, bank transfer or credit card. For these payment services we cooperate with our partner UNZER/mPAY24.
Service
What should I do if the model stops working properly?
We check every single piece by hand before dispatch! However, we still offer a 24 months warranty. Please contact us at [email protected] and describe the situation if you have a problem. We will then advise you on how to proceed.
How long is the warranty?
We offer a 14-day return policy and a 24 months warranty.
Can I reorder watch holders or mains adapters?
Yes, of course you can reorder the watch holders and mains adapters from us. To do so, please contact us at [email protected]
The model does not meet my expectations. How can I withdraw my order?
If you wish to return your order, you can do so within 14 days at your own expense. Please use our withdrawal form.
How do I cancel my order?
Due to the speed of our shipping process, we cannot guarantee that you will be able to cancel your order. However, you have the right to return your order within 14 days.
In the event of a cancellation, please contact us as soon as possible on 43 3684 30525 (Mon - Fri 8 a.m. - 6 p.m.) or at [email protected]

How does the disposal of my old equipment work?
If you wish to dispose of your old equipment, please return it to us at you own cost with a small note and we will arrange for its proper disposal.
PAUL DESIGN

Watch winders and storage

Stylish and elegant watch winders and storage units. At home as an eye-catcher, compactly stored in a safe or when travelling - Paul Design keeps your watches safe.
Watch collection case for 10 watches
Watch collection case
Watch box, travel case
travel case
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